Effective Date: February 9, 2026
Last Updated: February 9, 2026

PrimarySourceHub LLC ("Company," "we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our communication services. This Policy applies to users within the United States.

By accessing our website or submitting your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide through website forms, service inquiries, contact requests, or communication tools, including:

Full Name

Email Address

Phone Number

Providing this information is voluntary; however, certain services may not function properly without it.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and service requests

Provide, operate, and improve our services

Communicate regarding service-related matters

Send appointment confirmations or support follow-ups

Send SMS communications if you have provided opt-in consent

Comply with applicable laws and enforce agreements

We do not sell or rent your personal information.

3. SMS Messaging Policy (A2P / CTIA / TCPA Compliance)

3.1 Program Description

With your express written consent, you may receive SMS messages from PrimarySourceHub related to:

Service communications

Appointment confirmations or reminders

Support follow-ups

Service updates

3.2 Consent

By submitting your phone number through our website forms, you provide express written consent to receive SMS messages from PrimarySourceHub.

Consent to receive SMS messages is not a condition of purchase.

Opt-in consent is collected via a clearly displayed, optional and not required or compliant disclosure language on applicable forms. Opt-in consent is logged and stored within our CRM system, including timestamp and submission source, for compliance verification purposes.

3.3 Message Frequency

Message frequency may vary depending on your engagement with our services.

3.4 Message & Data Rates

Standard message and data rates may apply based on your mobile carrier plan.

3.5 Opt-Out

You may opt out of SMS communications at any time by replying STOP.
You may receive a final confirmation message confirming your opt-out request.

3.6 Help

For assistance, reply HELP or contact us at:

Email: [email protected]
Mailing Address: 2093 Philadelphia Pike #2877, Claymont, DE 19703

3.7 Confirmation Message

After opting in, you may receive a confirmation message including:

Our business name

Message purpose

STOP and HELP instructions

Message & data rate disclaimer

4. Mobile Information Sharing Policy (Non-Sharing Clause)

We do not share, sell, rent, or disclose mobile numbers, SMS consent records, or opt-in data to third parties or affiliates for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors or service providers solely for the purpose of delivering support services, such as customer service, CRM systems, SMS gateways, or appointment scheduling tools. These providers are contractually obligated to safeguard your information and use it only for authorized business purposes.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to:

Provide services

Fulfill legal obligations

Resolve disputes

Enforce agreements

7. Use of Cookies and Tracking Technologies

We use cookies, pixels, and related technologies to:

Enable website functionality

Improve site performance

Analyze visitor behavior

Support remarketing through platforms like Google and Facebook

You can manage cookie preferences via your browser settings.

8. Your Choices

You may opt out of marketing communications at any time.

For SMS communications, reply STOP to unsubscribe.

For email communications, use the unsubscribe link included in the email.

9. Contact Information

PrimarySourceHub LLC
2093 Philadelphia Pike #2877
Claymont, DE 19703

Email: [email protected]